Frequently Asked Questions - SMM Panel Guide

Sign in to your account, click "New Order" from the sidebar, choose the social media platform (Instagram, TikTok, YouTube etc.), select the service category and specific service from the dropdown. Paste your social media link, set the desired quantity (the system shows the cost in real time), confirm and click "Submit Order". The order is placed instantly and processing typically begins within 30 seconds.

All orders appear in the "Orders" page with real-time status: Pending (queued), In Progress (delivery active), Partial (some delivered), Completed (fully delivered) or Canceled. Each row shows order ID, service name, link, start count, current count and remaining quantity. Click any order to view detailed activity log including timestamp of each milestone. The page auto-refreshes every 30 seconds.

Orders cannot be cancelled once processing has started - typically within 30 seconds of submission. If the order is still in "Pending" status (rare and brief), you can request cancellation via support ticket. For "In Progress" or later statuses, cancellation is not possible because the API call to the provider has been completed and partial delivery may already be in motion. To avoid issues, double-check the link, quantity and service before confirming.

First, check the service description for the listed delivery speed (e.g. "Speed: 1K-5K/day"). Some bulk services are intentionally slower to mimic organic growth and protect your account. If actual delivery is significantly slower than advertised, open a support ticket from the order page - include the order ID and screenshot if possible. Our team escalates the issue to the provider within 1 hour and typically resolves it in 6-24 hours. If the order cannot be completed, the unspent balance is automatically refunded to your account.

We support a comprehensive set of Turkish and international payment methods: Papara (instant Turkish wallet), Havale/EFT (bank transfer), Credit/Debit Card via local Turkish gateways for Turkish users; Bitcoin, USDT TRC20/ERC20, TRX, Ethereum, BNB for crypto; Cryptomus, Perfectmoney and Payeer for international resellers. All deposits are credited automatically - Papara within seconds, crypto within ~5 minutes after blockchain confirmation, bank transfer within 30 minutes during business hours.

Yes. All payment transactions are processed through PCI-DSS certified gateways with end-to-end SSL/TLS encryption. We never store your card or wallet details on our servers - payment data flows directly between you and the gateway. Each transaction generates a unique reference ID for traceability. We also enforce 2FA on accounts with significant balance, and deposits above 5000₺ are subject to additional verification to prevent fraud.

Refund policy is straightforward: if the service is undelivered, only partially delivered, or fails the refill warranty, the unspent portion is automatically refunded to your account balance - usually within 24 hours of the failed order. Bank-side refund (returning money to your card or Papara) is only granted in special cases and requires support review. Note: orders that completed as advertised are not refundable simply due to dissatisfaction with engagement metrics.

After signing in, click "Add Funds" from the sidebar. The page lists all available payment methods grouped by region (Turkish Methods, Crypto, International). Select your preferred method, enter the amount in the displayed currency, click "Pay Now" and complete the payment on the gateway. The balance updates automatically - no need to refresh. Minimum deposit varies by method (Papara: 10₺, Crypto: $5 equivalent, Card: 50₺). There are no hidden fees; the displayed amount is final.

Our SMM Panel offers 500+ active services across 15+ social media platforms. Instagram: real followers, likes, story/reels views, comments, saves, impressions. TikTok: followers, video likes, views, shares, viral push. YouTube: subscribers, views, watch hours (for monetization), likes. Twitter/X: followers, retweets, likes, impressions. Facebook: page followers, post interactions, group members. Plus Telegram, Discord, Spotify, Twitch, LinkedIn, SoundCloud, Pinterest, Reddit, Snapchat services. Specialized SEO services (website traffic, Google reviews) and reseller-focused bulk packages are also available.

Our services are designed to comply with each platform's safety thresholds. We use real user pools and AI-modulated engagement that mimics natural human behavior - no scripted bots that trigger algorithmic flags. We never request your password - only public profile/post links are required. Statistics: 99.7% of orders complete with zero account issues. To stay safe: avoid exceeding 10% of your follower count in 24 hours, mix services (don't order only followers), maintain consistent organic content. We also offer "drip-feed" delivery on most services to spread engagement naturally over hours.

Order processing starts in ~30 seconds. Full delivery time depends on service type, quantity and platform: Instagram followers (1K-5K) typically 1-12 hours; TikTok likes (10K) usually 1-3 hours; YouTube views (10K) 6-48 hours; Telegram members instant or 1-6 hours. Each service description displays an estimated speed range like "1K-10K/day". Bulk orders are delivered in batches to mimic organic growth. For time-sensitive campaigns, choose "Express" or "Fast" service variants when available.

Yes - many services on SMM Panel support targeting by country (Turkey, USA, Europe, Arab countries, India), gender (male / female / mixed) and language. Targeted services have specific tags like "Turkish Followers" or "USA Likes". Pricing is slightly higher than non-targeted versions but the engagement quality and conversion rate is significantly better. For Instagram and TikTok we also offer "Real and Active" tier - accounts with profile picture, bio and recent posts that interact organically with your content over time.

A Child Panel is a fully white-labelled SMM Panel that runs under your own domain (e.g. yoursite.com) with your logo, brand colours and custom pricing. The backend pulls all services from SMM Panel infrastructure but your customers never see our brand. It is the fastest way to launch a profitable reseller business: no server setup, no API coding, no payment integration headaches - just configure and start selling. Used by 10.000+ active resellers in Turkey today.

Sign in to SMM Panel, navigate to "Child Panel" from the sidebar and click "Order New Panel". Choose the package tier (Starter / Pro / Business), enter your desired domain (we provide free subdomain *.SMM Panel or you can connect your own domain via DNS), upload your logo and pick brand colours. Setup completes in under 24 hours and you receive a separate admin URL where you manage prices, services, balance and customer accounts. No technical skills required.

Child Panel resellers buy services at wholesale (provider) prices and resell at retail prices. Typical profit margins range from 30% to 200% per order. Example: a 1.000 Instagram follower service that costs you 5₺ wholesale can be resold to your end-customer for 15-30₺ - that is 200%-500% gross margin. Top resellers process 10.000+ orders/month and generate 6-figure annual revenue. There are no recurring infrastructure fees from us; you keep 100% of the markup.

Child Panels are fully white-labelled. You control: domain or subdomain, logo, favicon, primary brand colour, accent colour, dark/light theme defaults, custom homepage banner, footer text and social media links. You can also customize each service title, description and price independently - meaning your customer sees "Premium Instagram Followers - Premium Edition" while internally it might map to a generic provider package. SEO meta tags, sitemap and SSL certificate are also yours to configure.

Click "Sign Up" on the homepage, enter a username, valid email address and password (minimum 8 characters with letter + number). Submit the form and check your inbox for a verification email - click the link to activate your account. The whole process takes about 60 seconds. Account creation is completely free and you can browse the full service catalogue without depositing any balance. Optional: enable 2FA from Account → Security after signup for extra protection.

On the login page, click "Forgot Password". Enter the email address registered to your account; if it matches a record, a password reset link is sent within 1 minute. The link is valid for 1 hour. Click it to set a new password (must be different from the previous one). If the email does not arrive within 5 minutes, check spam/junk folder. Still missing? Contact support with your username - we can manually trigger the reset after identity verification.

Sign in and go to Account → Profile. From there you can update: display name, contact email (requires re-verification), Telegram username for support contact, language preference (Turkish, English, Arabic and more), timezone, default currency display and notification preferences (order completion, refill triggers, balance alerts). Changes save automatically. Sensitive changes (email, password, 2FA) require re-entering your current password as security confirmation.

Yes - submit a deletion request through the "Contact Support" form (subject: "Account Deletion") with your username and registered email. After identity verification (we may ask you to reply from the registered email), the account is queued for deletion. Within 24-48 hours all personal data is permanently removed from our active database in compliance with KVKK (Turkish data protection law) and GDPR. Note: deletion is irreversible; remaining account balance cannot be transferred to another account or refunded after deletion. Withdraw or use it before requesting.